Warehouse & Distribution Manager (CPT)

Key Performance Areas

WAREHOUSE AND DISTRIBUTION MANAGEMENT (45%)

•           Contributes to creating and recommending strategic plans and reviews in order to achieve operational objectives.

•           Ensure an efficient warehouse operation which is able to fulfil operational and customer demand.

•           Plan, co-ordinate and monitor the receipt, packing, storage and dispatch of goods.

•           Ensure efficient and effective planning/ packing of export goods.

•           Ensure inventories are accurate and control inventory levels by ensuring physical counts are conducted and reconciled with automated system utilising help of the warehouse team.

•           Ensure the relevance and accuracy of all documentation relating to goods out.

•           Prepare the shipments and work schedules of warehouse employees.

•           Ensure efficient and effective use of warehouse space to include layout and future capacity requirements.

•           Ensure any hazardous materials are stored in accordance with requirements.

•           Establish, monitor and maintain high standards of security in the warehouse by setting security procedures.

•           Ensure effective management of the labelling machine.

•           Continuously liaise with Value 4pl partner in terms of daily planning and deliveries.            •           Input provided to strategic and business plans and successfully implemented.

•           Customer and operational demands met – schedules and orders.

•           Receipt, storage and dispatch administration and documentation in place (kept updated and maintained on relevant systems).

•           Document control mechanisms and systems in place.

•           Accuracy of inventory and levels controlled.

•           Reconciliations conducted and outcomes communicated.

•           Work schedules compiled and distributed in a timely manner.

•           Materials stored in accordance with set regulations.

•           Capacity requirements met.

•           Security procedures and standards upheld.

STOCK MANAGEMENT AND CONTROL (15%)

•           Oversee all stock receipts onto the system.

•           Investigate stock variances and recommend rectification plan.    

•           System kept updated and maintained.

•           Stock variances investigated.

•           Plans to rectify variances in place and implemented.

COMPLIANCE (10%)

•           Operates within controls and procedures in order to ensure the integrity of the Company.

•           Identifies and monitors risks within own department and area of responsibility.

•           Assists in the maintenance of a risk register, report discrepancies or areas of concern to management.

•           Ensures compliance with all relevant regulations and policy frameworks to prevent fruitless, wasteful and irregular expenditure.

•           Provide a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are understood and practiced by the team at all times.

•           Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations.      

•           Compliance with applicable controls and procedures.

•           Risks identified and monitored – risk register in place.

•           Risks reported to Manager.

•           Availability of documentation and records.

•           Cost and expenditure monitored – waste minimized.

•           SHE procedures and principles adhered to.

•           Compliance with applicable legislation / ISO and other regulations.

CUSTOMER SERVICE MANAGEMENT (10%)

•           Maintains effective working relationships with customers (both internal and external) towards rendering highest quality of services.

•           Represents AutoX in meetings with relevant stakeholders.

•           Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with Company core values.

•           Reports to Management on internal stakeholder related matters.

•           Stakeholder / customer satisfaction index.

•           Compliance with applicable legislation and regulations.

•           Problem resolution in a timely manner (comebacks minimized).

•           Compliance with applicable legislation and regulations.

•           SLA requirements upheld.

STAFF SUPERVISION (10%)

•           Ensures that all employees have signed performance agreements.

•           Monitors and measures performance quarterly by conducting employee appraisals.

•           In collaboration with HR, identify staff performance objectives, potential areas of development and action plans where necessary.

•           Ensures ongoing training and development of employees.

•           Addresses employee relations matters fairly and promptly.         

•           HR Policies in place and adhered to.

•           Performance contracts in place.

•           Performance appraisal sessions held.

•           Performance objectives set and achieved.

•           Feedback received from employees.

•           Training and development plans in place.

•           ER matters attended to.

COST AND FINANCIAL CONTROL (10%)

•           Contributes to the budget preparation process.

•           Promotes and communicates the effective, efficient, economical and transparent use of financial and other resources.

•           Monitors and controls expenditure against budget and ensures spending occurs within budgetary limits and company financial guidelines, report deviations to direct Manager.

•           Explores opportunities to control and reduce costs.        

•           Budget input provided and implementation successful.

•           Cost saving initiatives presented and implemented.

•           Waste prevented and expenditure minimized.

TECHNICAL COMPETENCIES

•           Computer Literacy (MS Office Suite; other relevant discipline-specific software programs).

•           Knowledge of Warehousing and Distribution processes and procedures.

•           Proactive.

•           Action-oriented.

•           Problem Solving and Analytical skills.

•           Flexibility.

•           Planning and Organising.

•           Supervisory skills.

•           Customer Focused.

•           Resilient.

•           Communication skills (both verbal and written).